Their client-friendly approach ensures individuals feel safe and confident with them
Elderly patients can be particularly vulnerable due to their physical frailty or dementia. We all hope that our relatives will be treated with dignity if they require medical attention. However, in a number of hospitals the quality of elderly care provision is poor.
The sad truth is that in a hospital setting elderly patients may not have the understanding, assertiveness or physical strength to stand up for themselves. Sometimes they can be perceived as ‘difficult’ due to their physical or mental health. A worrying pattern is emerging in elderly care claims which shows that patients are not receiving the individual care they need.
Our specialist team can advise on appropriate routes for complaints concerning poor treatment or decision making. If there are concerns that substandard care has resulted in avoidable injury or the loss of a family member, we can investigate a legal claim for compensation or advise on the inquest process and provide representation. We understand the particular distress associated with fatal claims.
We represent clients in a wide variety of cases concerning the elderly. The issues that we regularly see include:
Reaching a settlement of £27,500 for our client’s poor nursing care over several months following a total hip replacement. She contracted MRSA, developed a series of pressure sores and had several falls during rehabilitation.
Pursuing a claim for an elderly gentleman who was dropped by the ambulance crew while being taken to hospital causing an acute subdural haemorrhage – although the crew failed to inform anyone and he died before surgery.
Investigating the case of an elderly patient in hospital with a known bowel obstruction. She collapsed and subsequently died after the hospital failed to resuscitate her as an emergency and performed the wrong operation for her condition.