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Related news & insights - Hugo Stephens
A guide to the new consumer standards regulations for housing providers – Transparency, Influence and Accountability Standard
Posted: 11/04/2024
The new Transparency, Influence and Accountability Standard (TIAS) came into force on 1 April 2024, replacing the old Tenant Involvement and Empowerment Standard. This new TIAS contains some of the biggest changes under the new consumer standards and highlights the government’s and the regulator’s requirement for positive relationships......>>
A guide to the new consumer standards regulations for housing providers – Neighbourhood and Community Standard
Posted: 08/04/2024
The new Neighbourhood and Community Standard (NCS) came into force on 1 April 2024, replacing the previous standard of the same name. The primary focus for housing providers ever since the first introduction of the Addison Act 1919 has been to increase the number of homes available for families. Alongside this main objective is the......>>
A guide to the new consumer standards regulations for housing providers – Tenancy Standard
Posted: 25/03/2024
On first appearance, the new Tenancy Standard appears to be very different to the current standard. However, upon closer inspection, it is in fact very similar, hence it keeping the same name. It is nonetheless advisable for registered providers (RPs) to review the precise wording of the new standard to ensure compliance. The main objective of......>>
A guide to the new consumer standards regulations for housing providers – Safety and Quality Standard
Posted: 21/03/2024
The new Safety and Quality Standard (SQS) will come into force on 1 April 2024, replacing the current Home Standard. This article will explore the differences between the current Home Standard and the new SQS, and outline some next steps to take, in order to comply with these new requirements. Under the current Home Standard, registered......>>
A guide to the new consumer standards regulations for housing providers – introduction
Posted: 11/03/2024
The Social Housing (Regulation) Act 2023 has put consumer standards on the same footing as economic standards, and has given the Regulator of Social Housing (RSH) new powers to regulate and enforce them. The new consumer standards will come into force on 1 April 2024, and from this date the RSH will be looking at compliance with the......>>
The Social Housing (Regulation) Act 2023: consumer standards
Posted: 14/02/2024
This series of ‘back to the future’ articles looks at the Social Housing (Regulation) Act 2023, the changes made, and what social housing providers should be aware of, as well as examining whether it is entirely new law, or a re-invention of something previously seen within the social housing sector. This is the sixth article in the series......>>
The Social Housing (Regulation) Act 2023: The Regulator of Social Housing’s new powers
Posted: 08/02/2024
This series of ‘back to the future’ articles looks at the Social Housing (Regulation) Act 2023, the changes made, and what social housing providers should be aware of, as well as examining whether it is entirely new law, or a re-invention of something previously seen within the social housing sector. This is the fifth article in the series, which looks......>>
The Social Housing (Regulation) Act 2023: Awaab’s Law
Posted: 11/01/2024
This series of ‘back to the future’ articles looks at the Social Housing (Regulation) Act 2023, the changes made, and what social housing providers should be aware of, as well as examining whether it is entirely new law, or a re-invention of something previously seen within the social housing sector. This is the fourth article in the series......>>
The Social Housing (Regulation) Act 2023: tenant satisfaction measures
Posted: 04/12/2023
This series of ‘back to the future’ articles looks at the Social Housing (Regulation) Act 2023, the changes made, and what social housing providers should be aware of, as well as examining whether it is entirely new law, or a re-invention of something previously seen within the social housing sector. This is the third article in the series......>>
The Social Housing (Regulation) Act 2023: health and safety
Posted: 16/11/2023
This series of ‘back to the future’ articles looks at the Social Housing (Regulation) Act 2023, the changes made, and what social housing providers should be aware of, as well as examining whether it is entirely new law, or a re-invention of something previously seen within the social housing sector. This is the second article in the series......>>
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