Penningtons Manches Cooper advises on cross-border sale of ITSM software developer

Posted: 25/08/2021

Penningtons Manches Cooper has advised on the sale of Snapbytes to Appfire, a leading US provider of software development apps.

With more than 4,300 global installations of its IT Service Management (ITSM) applications, Snapbytes is the maker of the most-downloaded service-level agreement app on the Atlassian Marketplace - one of the largest enterprise software marketplaces. The sale reflects Appfire’s ongoing commitment to ITSM growth and the Snapbytes deal will enable Appfire to deliver deeper integrations, workflow enhancements, and other new and exciting capabilities for businesses worldwide.

Appfire will take on Snapbytes’ entire product portfolio, as well as its app development team, including a dozen software engineers and support professionals.

Tuncay Şentürk, Founder and CEO, Snapbytes commented “At Snapbytes, we’ve always been passionate about creating the very best software solutions that enable our clients to thrive. Joining Appfire will allow us to achieve our goals through additional integrations with a range of powerful products, supported by unmatched customer service and centralised business processes. We were delighted to be supported by Will, Dominique and the team at Penningtons Manches Cooper on the transaction. We very much valued their ability to communicate complex legal points in a succinct and easily understandable manner as well as their commercial and practical approach”.

The deal was led by corporate partner Will Axtell and senior associate Dominique Sabatini, with support from Chris Shelley and Nora Pook in the commercial/IP team and Kathy Hills and Leonie Langley who provided tax advice.

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