The Liz Earle Superskin Concentrate for night (2ml), a skin oil sold at high street retailer Boots, has been urgently recalled due to concerns that it may contain small traces of glass.
When testing the product, fragments of glass were identified in batch number 6T. The company is concerned that other batches may be similarly affected and has recalled batch numbers 6T, 6F and 6P as a precautionary measure.
Liz Earle has advised customers who have purchased the product with a recalled batch number to stop using it immediately. The recall notice stated ‘Liz Earle Beauty Co offer their sincere apologies for any inconvenience that may be caused’. The number can be found on the cap of the vial and on the outer sleeve.
A replacement or a refund can be obtained and those with any queries are encouraged to contact the Customer Centre team on firstname.lastname@example.org.
Arran Macleod, a solicitor in the product liability team at Penningtons Manches, said: "Customers who buy cosmetic skincare products rightfully expect the items they use to be free from any harmful material that may injure and scar their skin.
“Liz Earle has appropriately identified an issue with this product and notified customers of the potential dangers of using it. If you, or someone you know, have used the Superskin Concentrate for night oil, and have any concerns, we would be happy to discuss these and provide some initial advice."