Joanne Morgan

Senior paralegal

Joanne works as a senior paralegal in the medical negligence and personal injury team in the firm’s Guildford office. She joined Penningtons Manches Cooper in 2012.

She is focused on supporting the team, in order for them to progress the various cases they deal with and ensure that clients feel comfortable and listened to during what can be the most difficult and stressful time they will ever have to face. Obtaining various sets of very private and personal records on behalf of the client and reviewing these is a primary task that Joanne undertakes with care and understanding and, most importantly, sensitivity.

Offering support to my team and our clients is my main priority. I try to make the process of navigating a personal injury or medical negligence claim as clear and efficient as possible for both.

Joanne Morgan, Senior paralegal

On a day to day basis, Joanne assists the team on a range of tasks, including liaising with hospitals and medical practitioners, preparing and sending out instructions to medical experts and counsel, and providing support with a variety of financial and administrative tasks. She also leads on the process of tracking and logging all financial interactions between experts, defendants and the court, as well as assisting the further support team to ensure that all queries and payments are made efficiently and clearly on matters.

Recent work highlights

Medical records system

Managing a medical records system for the whole department to monitor requests for records from various medical authorities.

Invoice system

Setting up a system to ensure the timely settlement of medical experts’ invoices on files, to ensure all payments are logged against quotes and/or budgets.

Case document management

Co-ordinating and collating case documents to be sent to counsel, experts and the court, and liaising with document exchange providers to ensure this is done securely and efficiently.